Overview – Your Privacy at 100sugal
At 100sugal, we take the privacy and security of every player seriously. This Privacy Policy describes how 100sugal ("we," "us," or "the platform") collects, uses, stores, and protects the personal information of users who access our website at 100sugal.net and any related mobile services.
This policy is written in accordance with the Republic Act No. 10173 — the Data Privacy Act of 2012 of the Philippines — and the implementing rules enforced by the National Privacy Commission (NPC). As a platform that serves Filipino players, we are committed to full compliance with Philippine data privacy law.
By creating a 100sugal account or using our services, you confirm that you have read and understood this Privacy Policy. If you do not agree with any part of it, please discontinue use of the platform.
We understand that trust is earned — and we believe the best way to earn it is to be completely transparent about how we handle your data. So here it is, laid out clearly without unnecessary legal jargon.
What Personal Information We Collect
100sugal only collects information that is necessary to operate our services, verify your identity, process transactions, and meet our legal obligations. Here is a breakdown of what we collect and when:
Information You Provide Directly
- Registration data: Full name, date of birth, email address, mobile number, and residential address in the Philippines.
- Identity verification (KYC): Government-issued ID (e.g., PhilSys ID, passport, driver's licence, SSS/UMID card), selfie photos, and proof of address.
- Financial data: GCash number, Maya account, BDO/BPI/UnionBank account details, or card information for deposit and withdrawal processing.
- Support communications: Messages, chat logs, and emails you send to our support team.
- Survey or promotion responses: Feedback or entries submitted when you participate in 100sugal promotions.
Information We Collect Automatically
- Device and browser data: IP address, device type, operating system, browser version, and screen resolution.
- Usage data: Pages visited, games played, time spent on platform, bet history, and click patterns.
- Location data: General geographic location derived from your IP address to verify that you are accessing from the Philippines.
- Session data: Login timestamps, session duration, and logout events.
We do not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, health data, or sexual orientation.
Data Summary Table
| Data Type | Purpose | Required? |
|---|---|---|
| Name, email, mobile | Account creation and communication | Yes |
| Government ID | KYC / identity verification | Yes (for withdrawals) |
| Payment details | Deposits and withdrawals in PHP | Yes |
| IP address | Security, fraud detection, geo-compliance | Automatic |
| Bet and game history | Account records, dispute resolution | Automatic |
| Device/browser info | Platform optimisation and security | Automatic |
How We Use Your Personal Information
100sugal processes your personal data only for legitimate purposes directly related to operating a safe, legal, and enjoyable online gaming platform for players in the Philippines. We never use your data in ways that aren't covered by this policy.
- Account management: Creating and maintaining your 100sugal account, processing logins, and managing account settings.
- Identity verification: Complying with KYC requirements as required under Philippine anti-money laundering (AML) regulations.
- Transaction processing: Handling deposits and withdrawals via GCash, Maya, BDO, BPI, and other Philippine payment methods — always in Philippine Peso (₱).
- Customer support: Responding to your inquiries, resolving disputes, and providing assistance.
- Security and fraud prevention: Detecting and preventing unauthorised access, suspicious betting patterns, and financial fraud.
- Legal compliance: Fulfilling our obligations under Philippine law, including reporting requirements to regulatory authorities.
- Platform improvement: Analysing usage patterns (in aggregate and anonymised form) to improve game performance, user experience, and platform features.
- Marketing communications: Sending you promotions, bonuses, and updates — but only if you have opted in. You can unsubscribe at any time.
- Responsible gaming: Monitoring gameplay to identify players who may need support and to enforce self-exclusion requests.
100sugal does not use your personal data for automated decision-making that produces significant legal effects without human review.
Cookies and Tracking Technologies
Like most websites, 100sugal uses cookies and similar technologies to make the platform work properly and to improve your experience. Here's what you need to know:
Types of Cookies We Use
- Essential cookies: Needed for the platform to function — including keeping you logged in, maintaining your session, and processing bets. You cannot opt out of these.
- Analytics cookies: Help us understand how players use 100sugal so we can improve the experience. Data is anonymised and aggregated.
- Preference cookies: Remember your settings such as language preferences, display options, and notification preferences.
- Security cookies: Used to detect and prevent fraudulent activity and protect your account.
Managing Your Cookie Preferences
You can manage or disable non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the 100sugal platform. To clear cookies, refer to your browser's help section or settings menu.
We do not use cookies to track your activity on third-party websites, and we do not serve third-party advertising cookies on 100sugal.
Data Sharing and Third-Party Disclosure
100sugal does not sell, rent, or trade your personal information to third parties for marketing purposes. Period. However, we do share data with trusted parties where it is strictly necessary to operate our services:
When We Share Your Data
- Payment processors: GCash, Maya, GrabPay, BDO, BPI, UnionBank, and other payment providers receive the minimum data required to process your transactions.
- KYC and identity verification providers: Third-party identity verification partners assist with document checks to comply with Philippine AML regulations.
- Regulatory authorities: We may be legally required to share information with PAGCOR, the Anti-Money Laundering Council (AMLC), the NPC, or law enforcement agencies in the Philippines.
- Game software providers: Providers such as JILI and other game developers may receive anonymised gameplay data as part of service agreements.
- IT and hosting providers: Infrastructure and cloud service providers who host and maintain the platform under strict data processing agreements.
All third-party service providers who handle your data on behalf of 100sugal are bound by data processing agreements that prohibit them from using your data for any purpose other than the service they provide to us.
International Transfers
If any data processing occurs outside the Philippines, 100sugal ensures that adequate safeguards are in place as required by the Data Privacy Act of 2012, including binding contractual clauses with the receiving party.
How 100sugal Protects Filipino Players
RA 10173 Compliance
Our privacy practices fully align with the Philippine Data Privacy Act of 2012 and NPC guidelines.
No Data Selling
We never sell or rent your personal information to advertisers, data brokers, or any third party.
SSL Encryption
All data transmitted between your device and 100sugal is encrypted using TLS/SSL protocols.
Your Rights Protected
You can access, correct, or request deletion of your personal data at any time — no runaround.
Secure PHP Transactions
Financial data for GCash, Maya, and bank transfers is handled through PCI-compliant processors.
Minimal Data Collection
We only collect what we genuinely need to run the platform — nothing extra, nothing unnecessary.
Data Security Measures
100sugal implements technical, administrative, and organisational safeguards to protect your personal information from unauthorised access, loss, misuse, or alteration. Our key security measures include:
- SSL/TLS encryption for all data in transit
- AES-256 encryption for sensitive data at rest
- Multi-factor authentication (MFA) for staff access
- Regular security audits and penetration testing
- Strict role-based access controls for internal systems
- Automated monitoring for suspicious activity
- Secure data centres with physical access controls
- Incident response protocols for data breach management
In the event of a personal data breach that poses a real risk to your rights and freedoms, 100sugal will notify you and the National Privacy Commission (NPC) within 72 hours of discovery, as required by Philippine law.
Data Retention
We keep your personal data only for as long as it is needed to fulfil the purposes described in this policy, or as required by Philippine law.
- Active accounts: Data retained for the lifetime of your account.
- Closed accounts: Account data retained for a minimum of 5 years to comply with AML and regulatory requirements.
- Transaction records: Kept for at least 5 years as required by Philippine financial regulations.
- Support communications: Retained for up to 2 years for dispute resolution purposes.
After retention periods expire, data is securely deleted or anonymised in a way that can no longer identify you.
Minors and Age Restriction
100sugal is strictly for adults aged 21 and above. We do not knowingly collect personal information from anyone under 21 years of age.
If we discover that a player under the age of 21 has registered an account, we will immediately:
- Suspend and permanently close the account
- Return any deposits made to the original payment method
- Delete all associated personal data as quickly as possible
If you believe a minor has created an account on 100sugal, please contact us immediately at support@100sugal.net so we can act right away.
Your Privacy Rights as a Filipino Player
Under the Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by 100sugal:
Right to Access
Request a copy of all personal data 100sugal holds about you.
Right to Rectification
Correct inaccurate or outdated personal information in your account.
Right to Erasure
Request deletion of your personal data, subject to legal retention requirements.
Right to Object
Opt out of marketing communications or object to certain types of processing.
Right to Portability
Receive your data in a structured, machine-readable format.
Right to Complain
Lodge a complaint with the National Privacy Commission if you feel your rights were violated.
To exercise any of these rights, email us at support@100sugal.net with the subject line "Privacy Rights Request." We will respond within 15 business days as required by the NPC.
Trusted by Players Across the Philippines
Puerto Princesa Players
From Palawan to Manila, Filipino bettors trust 100sugal to keep their data private and their experience secure.
Baguio Night Bettors
Whether you're in the cool highlands or the city, your 100sugal account data stays protected 24/7.
Sinulog Season Sulit
Celebrating or just playing — your personal information is always in safe hands with 100sugal's privacy-first approach.
Changes to This Privacy Policy
100sugal reserves the right to update this Privacy Policy at any time. When we make significant changes, we will notify registered players via email and/or a prominent notice on the platform.
The updated policy will take effect from the date shown at the top of this page. Your continued use of 100sugal after the updated policy is posted constitutes your acceptance of the changes.
We recommend reviewing this Privacy Policy periodically to stay informed about how we are protecting your information. Older versions of the policy can be requested by contacting our support team.
This Privacy Policy was last reviewed and updated in July 2025.
Contact Our Data Protection Team
If you have any questions, concerns, or requests regarding this Privacy Policy or how 100sugal handles your personal data, do not hesitate to get in touch with us.
100sugal Data Privacy Office
Email: support@100sugal.net
Subject line: "Privacy Policy Inquiry" or "Privacy Rights Request"
We aim to respond to all privacy-related inquiries within 15 business days in line with NPC guidelines.
If you feel your privacy rights have not been adequately addressed by 100sugal, you have the right to escalate your complaint to the National Privacy Commission of the Philippines at privacy.gov.ph.
For questions about our platform's rules and terms, you can also visit our Terms and Conditions page or check our FAQ.
Play with Confidence at 100sugal
Now that you know exactly how we protect your data, you can focus on what matters — enjoying great games and real winnings. Your privacy is safe with us, kabayan. Tara, laro na!